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Payment Questions

About the Refund Policy

At Proxylite, we want to make sure you are satisfied with our service, so we will provide refunds to customers who cancel their subscription within 14 days of the original payment transaction, as long as the following conditions are met:


Our refunds are only for new users who purchase proxies from our customer service

Your active subscription bandwidth usage must be less than 1GB

Unlimited data plans are not refundable

Static residential plans are not refundable, you can contact our customer service staff for a free IP change.

Customers who paid with cryptocurrency are not refundable.

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